Reservation Deposit:
At time of reservation a $50 deposit is required. For orders over $350 a 50% deposit is required. Deposit is applied toward the total amount and the remaining balance will be due prior to delivery if paying with a credit card. The deposit is refundable if reservation is cancelled (14) days before event date or due to inclement weather for Inflatable Rentals. However, the deposit is non-refundable/non-transferable if reserved or request a change to order within (14) days of the event date. Removal or exchanging of item(s) for a lesser rental rate within (14) days of the event date will incur a $50 “change fee”.
Methods of Payment:
We accept Cash, Credit Cards, Zelle, and Cash App. Payment is due in full prior to delivery and set up.
Checks are acceptable for businesses, religious organizations & schools. We do not accept personal checks.
Discounts:
Yes, we offer discounts to Cedar Hill residents, Churches, Schools, Day Cares, and Non-Profit organizations.
Inflatable Rentals:
The rental rate is for the rental date only (up to 4 hours). You will be contacted the day before the event and notified of your delivery window (usually 1-2 hour window).
Inflatable Cleaning Fee:
Inflatable rentals will incur at the minimum a $50.00 "excessive cleaning fee" if rules are not followed.
- No food, gum, candy, sticky substance, or glitter inside of units.
- Do not put hose or water inside of dry units.
- Absolutely NO SILLY STRING in or near unit as this will damage unit and customer will be liable for the replacement cost of a new unit.
Rain/Weather Policy:
There is no penalty or deposit lost for an event cancelled due to rain or high winds for inflatables as long as you cancel before items are delivered and set up. We usually leave the decision up to you, but in cases of heavy rain or high wind we cannot set up an inflatable.
What if the weather looks bad on the day of my rental? If you cancel before delivery then you will receive a full refund.
What if it starts to rain after equipment has been delivered? If customer receives equipment, our obligation has been met and no refund or rain check is available.
Delivery Area:
All "Inflatable" and "Margarita Machine" rental prices include delivery, setup and pickup in Cedar Hill and surrounding areas (10 mile radius). An additional delivery fee may be charged for areas outside of our normal delivery zone. (Please call and check for delivery in your area)
An additional delivery fee will be applied for "all" other rented items. (Please call and check rate for delivery in your area).
Table and Chair:
The delivery fee charged for tables and chairs "DO NOT" include A Party Solution staff setting them up. We will place them in customer desired location, but no more than 100' feet away from vehicle or placing upstairs.